Returns & Shipping


All Gold Bar sales are final. All international sales are final.

If you are not completely satisfied with the makeup products purchased from Jillian Dempsey Online you may return the unused portion for a refund within 14 days of purchase. We charge a $5 return shipping fee. Please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. for information on how to process a return.

Lead Time

All orders ship within 24 hours of being placed, Monday to Friday.

Shipping Information

Currently, we ship within the United States and internationally to Canada, UK, Australia, Japan and some EU countries. We're always adding more territories, so please check back often.

International orders may be subjected to additional handling fees and VAT collected at the time of delivery. Orders that are abandoned due to nonpayment of these additional fees will not be refunded. Lead time for international orders can vary from 1 - 3 weeks.

Items ordered together may not always ship together, depending on availability.

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